Kohl’s Turnaround Strategy Under New CEO Focuses on Private Labels and Jewelry
Kohl's has solidified its leadership transition by appointing Michael Bender as permanent CEO, following his interim tenure. The retailer's revival strategy hinges on reconnecting with Core customers through expanded private-label offerings, jewelry collections, and inclusive sizing—a plan initiated by former CEO Ashley Buchanan before his abrupt departure.
Early results show promise. Kohl's exceeded Q2 expectations and raised its full-year outlook in August, suggesting the merchandising shifts are resonating with value-conscious shoppers. The MOVE reflects broader retail trends as companies sacrifice margins to maintain customer loyalty amid economic uncertainty.